Average Reviews:
(More customer reviews)I had never heard of a mushroom log before until I was flipping through a catalog of expensive items and saw one. My thought was that it would make a great Christmas gift for my Dad, but I thought the price was a bit much, especially considering that shipping would be added on top. Since I was ordering from Amazon anyway I decided to look if mushroom logs were available, and indeed they were, for less than the price in the catalog I had been flipping through. Within a few days of placing the order, I got a very nice email from Sandra at Lost Creek. She wanted to know approximately when I would like the item to arrive, and explained that it's not good for the log to sit for long periods of time. I hadn't even considered that, and had missed the part in the description where that is stated. So I specified a date. I got an email from them when they had shipped the item, and it arrived a day before I had requested. How refreshing to see such a commitment to customer satisfaction.
Upon opening the box I saw that the log was nicely packaged for gift-giving and included detailed instructions, a "quick reference" card, a recipe booklet, and black-and-white pictures of what to expect when the log fruits. (The folks at Lost Creek must have taken to heart the other reviewer's comments back in 2005. I like it when people are willing to learn from their experiences.) No tray is included, but that fact is clearly stated in the description, and besides, it's cheap enough to get a plastic bucket from the supermarket or the hardware store.
Short Version: This is a wonderful and unique gift, nicely packaged and shipped right on time. Plus, the folks who sell it are clearly very focused on customer satisfaction. I couldn't ask for a better and more personal shopping experience.
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